Privacy Policy

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from the users of the screenpolo website and screenpolo software (desktop).

We comply with the General Data Protection Regulation (GDPR), the European Data Protection Law Enforcement Directive.

Personal Information Collected

Information you provide to screenpolo website

JC Baey SARL collects the information you provide when you submit forms or when you buy licenses online. By providing us with this information, you consent to your information being collected and used by JC Baey SARL
  • name
  • address
  • e-mail
  • address
  • phone number
  • gender
  • IP address
  • Location

The online store is operated by one of the following partners depending on the bought product:

Navigational information

As you navigate the Website, JC Baey SARL may collect information through the use of cookies, including standard information from your web browser, your IP address, and the actions you take on JC Baey SARL’s Website or web beacons.

We use Google Analytics cookies to help us understand how visitors arrive at and browse our products and website to identify areas for improvement such as navigation, user experience, and marketing campaigns.

We ask user consent during the first website visit: the user can choose to disable Google analytics cookies as well as Youtube cookies.

The user may also block all cookies that have been saved on his computer by following the instructions of his browser on how to turn off cookies. If he blocks cookies it may be impossible to use some services or services can be degraded.

Tracking Emails

We track clicks and open rates to measure the performance of our email campaigns. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.

Emails are operated using OVH France and Amazon Web Service AWS (GDPR).

Customer experience improvement program

JC Baey SARL collects information about how our customers use screenpolo desktop application and the problems they may encounter. JC Baey SARL uses this information to improve the products, identify features that customers use most often and help them to solve problems.

Participation in the program is voluntary, and the end results are software improvements to better meet the needs of our customers. The user can choose to start or stop participating at any time in screenpolo application settings. Those reports do not contain contact information, such as your name, address, or phone number.

We use an internal solution hosted on Amazon Web Service AWS (GDPR) for that purpose.

Our internal solution collects screenpolo application analytics:

  • Screenpolo version including analytics from Sparkle automatic update mechanism
  • IP address
  • Country
  • Language
  • OS version
  • Computer hardware (screen size, available memory, etc…)
  • Application instabilities
  • Analytics on feature usage

We never collect or store any contents (screenshots or videos) authored by using screenpolo software without user consent.

Use Of Information Collected

Performing the services requested

JC Baey SARL uses customer data to perform the services requested including:
  • To communicate practical information (Newsletters for example)
  • To improve customer service
  • To personalize user experience
  • To improve our website
  • To process payments
  • To run a promotion, contest, survey or other website feature

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We use third-party services for operating screenpolo services:

  • Website, file hosting, emailing services:
  • Translation services:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

JC Baey SARL has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

If you have questions about this policy, please feel free to contact us at:

JC Baey SARL
15 rue Théodore de Banville
31200 TOULOUSE
FRANCE
contact@screenpolo.com


This document was last updated on December 07, 2020